Follow Us




How to copy altaircam.dll into PHD2.6 for new cameras

Usually Altair camera drivers are included in the latest release of PHD guiding. However, sometimes we bring out new camera models before the next official release of PHD Guiding is ready. To get your new Altair camera to work with PHD2.6 or above, you need to copy the altaircam.dll file from your AltairCapture installation folder [...]

By | 2018-01-09T11:25:53+00:00 January 9th, 2018|Troubleshooting|0 Comments

Black preview screen with Altair Hypercam GPCAM astronomy imaging cameras

We've had reports from customers of a black or blank preview screen with the high-megapixel Hypercam cameras. This is usually due to USB bandwidth limitations on the PC or laptop you are running the camera with, and is not necessarily a defect in the camera. We'll explain the solution shortly but first we should explain what's going [...]

By | 2017-11-20T17:53:33+00:00 November 20th, 2017|Troubleshooting|0 Comments