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Black preview screen with Altair Hypercam GPCAM astronomy imaging cameras

We've had reports from customers of a black or blank preview screen with the high-megapixel Hypercam cameras. This is usually due to USB bandwidth limitations on the PC or laptop you are running the camera with, and is not necessarily a defect in the camera. We'll explain the solution shortly but first we should explain what's going [...]

By | 2017-11-20T17:53:33+00:00 November 20th, 2017|Troubleshooting|0 Comments